英文原文
Blameless postmortems are a tenet of SRE culture. For a postmortem to
be truly blameless, it must focus on identifying the contributing
causes of the incident without indicting any individual or team for
bad or inappropriate behavior. A blamelessly written postmortem
assumes that everyone involved in an incident had good intentions and
did the right thing with the information they had. If a culture of
finger pointing and shaming individuals or teams for doing the “wrong”
thing prevails, people will not bring issues to light for fear of
punishment.中文译文
无责复盘是 SRE 文化的一项原则。要真正做到无责，复盘就必须专注于识别促成事故的原因，而不指责任何个人或团队行为恶劣或不当。以无责方式写成的复盘假定：所有参与事故的人都怀有善意，并依据当时掌握的信息做了正确的事。如果一种因个人或团队做了“错事”便对其指责、羞辱的文化占了上风，人们就会因害怕惩罚而不愿揭示问题。Betsy Beyer, Chris Jones, Jennifer Petoff and Niall Richard Murphy (editors) · 站点可靠性工程 · 第15章 复盘文化：从失败中学习 · John Lunney、Sue Lueder · ¶ 16
本页中文译文由 AI 对照英文原文新编，非官方译本。章节概括、情境与赏析为编辑文字，不属于作者引文。